- Apple support phone number for security questions serial number#
- Apple support phone number for security questions software#
- Apple support phone number for security questions password#
- Apple support phone number for security questions free#
And between all this kind of session if Apple users suddenly face any kind of technical support so here, the user needs an effective apple support team who are supporting him/her to sort out all technical issues and also provide the apple support guidelines to the users. Also - make more purchases from that account (free apps are fine) to show that the device that was registered to that account is still in use and still associated with the account even though the email address on file is new.Nowadays each and everybody busy with his/her own work. Worst case, you can add a new email address to the account, verify it, and then see if you can send a security question reset after that email is verified by Apple and in use for a week or so.
Apple support phone number for security questions password#
Once you've gotten the password reset, you can go back and fix all the security questions at Things like purchase history, credit card bills so you can tell the person the last two or three purchases made from that account in terms of date, transaction number and amount. Just be persistent - keep good notes, provide a phone number where they can reach you and have all the details of the account you can muster ready.
You always have to get a support person to call you since people that have access to the store accounts are a very limited subset of all the support personnel.
Apple support phone number for security questions free#
ITunes billing support is generally free since you can't spend more money in the store without a working account.
Apple support phone number for security questions software#
When you need support on a device and the software support window is over, you pay for that help. How can I help her salvage this one so she can answer the three security questions when they are asked for adding new devices or adding a credit card to the account?įocus on iTunes billing support. I really don't want her to open a different account. What can I do at this point? I'm at a loss.
Apple support phone number for security questions serial number#
I tried contacting Apple Support in the US, but they claim that the device, as identified by its serial number is not covered by Apple support. The phone number provided for Israel does not work (I think it's disconnected or out of service). Still I did not lose hope, and sent an email to Apple support, which instructed me to contact their security team via the phone number in this page. But alas, the security email points an email account with a typo, rather than her main defined email account. After trying out dozens of combinations, I resorted to resetting her security questions via her account page. To make matters worse, she did not know whether she answered them in Hebrew or English. The questions were phrased in Hebrew, and for the life of her she couldn't remember the answers. When she came to making her first purchase on the AppStore, she was asked the security questions.
She registered and signed up her Apple account using her iPhone, all nice and well. She runs her company's website, manages a Facebook community, and shares pictures of her grandsons via Gmail. Now, don't get me wrong - my mother is fairly tech savvy considering her age.
There's a bit of a story, but the nub of the issue is we have forgotten the answers to the security questions on an Apple ID used for purchasing apps and music and can't reset the answers / questions due the security email address pointing to an account we don't control.īeing the good son I am, I bought my mother an iPhone4s for her birthday.
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